Special Council Meeting · July 22, 2026 · Item 3.
Report titled ‘Future Guelph Progress Report, 2026 - 308’ dated July 22, 2026, be received.
Main motion under the agenda item Future Guelph Progress Report - 2026-308
Carried (12 to 0)
12 in favour, 0 against — unanimous
What was voted on
The motion in its exact words, as recorded in the minutes.
That the report titled ‘Future Guelph Progress Report, 2026 - 308’ dated July 22, 2026, be received.
Moved by Councillor Richardson, seconded by Councillor Busuttil.
How the room voted
In favour (12)
- Allt
- Billings
- Busuttil
- Caron
- Caton
- Chew
- Downer
- Gibson
- Goller
- Guthrie
- Klassen
- Richardson
Who spoke to it
Tara Baker, Chief Administrative Officer, Jodie Sales, General Manager, Strategic Initiatives and Intergovernmental Services, and Erin Britnell, Manager, Corporate Performance and Strategy, presented on the Future Guelph Progress Report.
What council was given
The staff reports and correspondence attached to this item. The summaries are written automatically, so you can tell what a document is without opening a ninety-page PDF.
- Future Guelph Progress Report - 2026-308.pdf
A progress check on the 2024-2027 Future Guelph strategic plan covering 2025, its second year, for Council to receive. Of the strategic initiatives, 58 per cent are on track, 22 per cent are at risk with mitigation plans and 19 per cent are off track; 53 per cent of performance measures met or beat their target while 24 per cent did not. Staff note some work slowed because of affordability pressures. The Baker library and South End Community Centre remain on schedule and budget for 2026.
- Attachment-1 Future Guelph Detailed 2025 Strategic Initiative Results.pdf
- Attachment-2 Future Guelph Detailed 2025 Key Performance Indicator Results.pdf
- Attachment-3 Future Guelph Strategic Plan 2025 Progress Report Presentation.pdf
- County of Wellington, 2025 Social Services Annual Report.pdf
A summary is this site’s description of a document, not the City’s. Open the document before relying on one.
What was said
2,506 words from the meeting recording, transcribed automatically. Times are from the start of the recording.
Read the debate(click to open)
7:21kind of internal to set the stage for us. And then after that's all done, we're going to go through
7:28sort of each individual outside board and such that will come forward as well. So I'll turn things
7:36over at this time to our CAO, Tara Baker. And thank you very much for putting this all together.
7:43Great. Thanks so much, Mr. Mayor and members of council and all of our guests here today.
7:51Really pleased to be able to be here to present the progress made in 2025 under the Future Guelph
7:58strategic plan. This report highlights many accomplishments from the year and this is our
8:04second full year of implementation of the strategic plan. Reporting on progress is one way we lead
8:14with accountability and having meaningful conversations backed by good data is instrumental
8:19as we continue to work towards the goals in Future Guelph. In an environment of increase in global
8:26uncertainty, this continues to be a high priority. Our update this evening will speak honestly not
8:32only about the great work that we continue to move forward, but it also includes the challenges that
8:38we face in balancing our goals with the rising affordability pressures facing the city and the
8:43community. We've also invited our local board and shared service partners to share their progress
8:49today. All but the county of Wellington are here and I'd like to thank them for being here. The
8:56county shares their progress at the Joint Social Services and Land Ambulance Committee in June
9:02and that report is attached for your reference. To get us started, I will hand the mic over to
9:09Jody Sales, our manager, general manager of strategic initiatives and intergovernmental services.
9:15Over to you. Thanks, CAO Baker and I think Marga 3 did a good job of teeing up the agenda,
9:22so I won't spend any more time on this slide. Before we get into the results, I want to take
9:30just a quick moment to talk about why we do this. The role of data in decision making has never been
9:36more critical. To plan for our future, we need to build a solid understanding of where we're at,
9:41how much we're doing, and the impacts we're having on our community. Good quality data can
9:45allow us to have confidence in the decisions we make every day and it allows us to find efficiencies
9:51and allocate resources where they're needed most. By grounding our decisions and evidence,
9:56we not only improve outcomes but also build greater trust with our community through transparency.
10:02We are committed to continuous improvement of our performance measurement practices as well.
10:07We're laying the groundwork to move our progress reporting to a real-time model where we don't
10:12have to wait for our annual performance reporting meeting to share results with you. While we continue
10:17to believe it's important to create moments like tonight where we can reflect on our annual performance,
10:23we will also be updating our measures going forward on the website as data is available.
10:27For example, we recently completed the satisfaction survey, which informs two indicators within the
10:33future wealth strategic plan. Instead of waiting until next year's progress reporting workshop
10:38to publish this information on our dashboard, you can find it online today.
10:43So I'll hand it over to Erin to take us into the data. Great, thank you. So it's my pleasure to be
10:57here today to share the results for 2025 and while I'm here speaking to the results, the work outlined
11:02here represents the hard work of staff across the entire organization and our DCAOs are here to help
11:08answer questions related to specific projects and measures following the presentation. So I'm going
11:13to start with foundations and foundations is really about our internal investments that we need
11:18to position wealth to provide excellent services and programs and maintain both fiscal responsibility
11:24and accountability. So a few highlights to talk about from this theme. The city began its first
11:34full year of implementation of our Indigenous Relations Framework in 2025. Throughout this period,
11:39the city advanced a range of initiatives including the Indigenous Awareness Resource Hub,
11:44which offers self-directed guidance, information training, and other learning supports.
11:49Council also approved the 2025 Corporate Asset Management Plan in last June.
11:54An asset management maturity has increased to approximately 66%, which is a 9% increase since
12:002024. So as you see here, the overall under foundations, two-thirds of strategic initiatives
12:11were on track at the end of 2025 and almost three-quarters have met KPIs of metatarget.
12:17And speaking about KPIs, we wanted to look at our fiscal responsibility and accountability,
12:26which I think you can see from this slide. We've been positively impacted based on this focus.
12:32We've maintained our credit rating as AAA or level 10, and our property taxes and utility
12:37rates as a percentage of income remains within the average range of our competitor municipalities.
12:42Well, we have a long way to meet our target of having a fully funded infrastructure renewal.
12:46We are making progress at expected rates over the past two years, and we have a strategy in
12:51place to return to target by 2031 for tax-supported services and 2044 for non-tax-supported.
12:58So this year, we thought we would do something different, and we'd also provide an opportunity
13:06to look at one of the KPIs with more of a long-term approach. This one is about our
13:13staff voluntary turnover rate. So it shows the historical view, and it's one way we measure
13:19to have the right people, our ability to have the right people and the right skills. If you look over
13:24the last six years, we can see the disruption in employment caused by COVID-19 with turnover
13:29first dropping dramatically than rising before returning to more healthy levels in 2024 and 2025.
13:35We are now performing at target on this KPI, and we continue to implement retention strategies,
13:40including actioning our employee engagement survey recommendations and inclusive workplace
13:45efforts. Just to note, this KPI is based on permanent full-time and part-time employees,
13:50and doesn't include temporary contract, part-time casual, or seasonal workers.
13:58So we're going to move to the next theme, which is all about city building, which focuses on
14:04housing growth and investing in city infrastructure and programming. In 2025, the city continued to
14:12remove barriers to increasing housing. The city's housing ready efforts have advanced all eight of
14:17the city-led housing pledge actions, including the development of the Stone Road and Burl Community
14:22Planning Permit System. This is an innovative planning tool that will support affordable housing
14:27and help more housing units reach the market quicker. And evidence of this came recently with
14:31the announcement of the first approved build under the CPPS. Under this theme of city building,
14:41half of the strategic initiatives were on track at the end of 2025, and 60 percent of the KPIs met
14:47their target. And in our KPIs, you can see the evidence of the challenging environment for housing
14:54construction that we continue to operate in. Rising costs in the construction industry, as well as
14:59larger trends in political and economic uncertainty, have driven the level of construction of new units
15:04to the lowest level in several years in Guelph and many other places across the province.
15:09Despite these market conditions, the city continues to act on the housing affordability
15:13strategy and through direct actions has supported the creation of 26 affordable units in 2025.
15:23So to illustrate another longer-term example and our investment in community spaces, we can look
15:29back on progress of two of the city's major projects, the South End Community Center and Baker
15:34Library. So following strong project management principles, both projects have remained on track
15:39with steady progress year over year. Both facilities will add to the portfolio of community spaces
15:44available for community members for years to come after they are completed this year. Our next
15:55theme as we move through is the environment, which speaks to our role in environmental stewardship
16:00to reduce corporate greenhouse gas emissions and energy use, protect and improve our green spaces
16:05and support community climate action. So we've continued to invest in electrifying our fleet
16:13and we're keeping on track to reach our goal of 15% electric fleet vehicles by 2028.
16:18Significant progress also continues to be made on Guelph's One Water Plan, which will make us one
16:23of the first municipalities in Ontario to pursue a progressive, fully integrated One Water approach
16:28that values all water resources. Once completed, this plan will provide a long-term framework
16:33to work alongside our community to conserve and protect this crucial resource for current and
16:38future generations. Overall, under the environment theme, half of our strategic initiatives were
16:46on track and 44% of our KPIs met their target. And when you look at our KPIs, well, we have not
16:57reached our targeted levels of greenhouse gas emissions reduction based on the Race to Zero
17:01campaign. We are still lower than the 2018 baselines and the city continues to make investments
17:07that are having positive impacts such as supporting electrification and energy retrofits to
17:12facilities. And it will take a concerted effort from all levels of government,
17:16as well as community members to make progress in this area. And just to note that you can
17:20check out more environmental indicators through the Environmental Sustainability Report that was
17:24published this month on Guelph.ca. So one such indicator that we are seeing some great progress
17:34in over the last three years is our Guelph Greener Homes Program. We have over 400 households have
17:40completed energy retrofits by the end of 2025 under this program. The projects completed
17:46have helped many households to make their homes more energy efficient, comfortable,
17:50climate friendly, and will help to reduce our community GHG emissions. And we've reached the
17:59final theme, which is people in the economy, which are all about supporting our local economy,
18:04businesses, and people around Guelph. And it's probably no surprise to anyone, as you can see
18:11by the construction downtown, that the city is making significant investments through the
18:15downtown renewal program to create a more welcoming, functional, and people focused environment in the
18:20heart of Guelph. These renewal efforts will create the foundation for future prosperity,
18:25sustainability, and well-being for the next several decades. As of the end of 2025, the city
18:30has made progress by completing the design and tendering of phase one to allow construction to
18:35begin on Windham Street, as well as finalizing the plans for St. George Square and the McDonnell
18:39Street Bridge and Allen Stam. Under this theme, 57% of strategic initiatives were on track at the
18:49end of the year and 56% of our KPIs method target. And looking at our KPIs, we have seen that progress
18:59on our circular economy project has stalled as staff are pursuing external grant funding to
19:04proceed on this work. However, the remaining KPIs shown are green because we have seen a
19:10noticeable increase, for example, in the land assessment volume for downtown, where it's now
19:16over 973 million at the end of 2023. And recent city policy work, such as the height study and
19:22community planning permit system, will continue to contribute to making downtown an even better
19:27place to invest. Under this one, we thought we spotlight the municipal accommodation tax revenue.
19:37As you can see, it continues to increase year over year. And this revenue is used to develop a
19:42suite of resources and supports for businesses and organizations in our community. And on that note,
19:51that concludes our progress update for the year. As you can see from the link here, all of this is
19:56now live and available on progress.golf.ca. And I'm going to hand it back to Jody Sales to wrap up
20:03and talk about future plans. Thanks, Erin. Earlier, you heard me talk about continuous
20:10improvement. And as we look towards the refresh of our strategic plan, yep, that's happening already.
20:16For the next term of council, some improvements that we're looking at include
20:20increasing the connections between our major planning documents, including the multi-year
20:25budget, our master plans and comprehensive plans, working with council to develop clear
20:30objectives with measurable outcomes that we can report on annually. And lastly, we want to make
20:35sure that there's an ability to balance our shared goals in the strategic plan with the ability to
20:40adapt to changes that will no doubt come our way. An information report with information about the
20:462027 budget update, the 2028 to 2031 multi-year budget, and the strategic plan refresh process
20:54will be in the information items on Friday. So please have a look. And with that, we're happy
20:59to take any questions. Great. So council, this portion, it would just be questions only on the
21:06presentation that was there. And the report obviously attached, but because all the other ones
21:11the presentations are going to come up after. Is there anything of questions? And maybe actually
21:16what I'll do is I'll ask for the recommendation for this part to be tabled first and then see if
21:21there's any questions. If not, we can move on. But council Richardson, would you move the recommendation?
21:26So this is just to have the report received. And then council Pusatil will second. Okay, with that
21:33on officially on the floor, is there any questions of staff right now or can we move on? Looks like
21:40move on. So I can call the vote, everybody. Okay. Is there anybody against receiving the report
21:47and presentation today? I see and hear nobody. So that is unanimous. And I think on behalf of
21:53council, I will just say this is a maturing thing that happens every year. And you're already looking,
22:00as you just said, Jody, maybe some changes evolving into the next one and the next one. So
22:08this is a very, it's actually a very good document and all the information that's online, like this
22:14was just kind of touching the surface a little bit. We really do want council and the community to
22:20actually dig deep a little bit into there to see what's going on. It is a very transparent
22:24way of telling everybody the story of what kind of happened in the last year to what our goals
22:29and aspirations were compared to what we got done. And some of the reasons why it did or did not
22:34happen and such. So we really appreciate the work that staff did. Okay. With that, we're going into
22:41all of our outside boards or shared services. And so right off the top, I want to say thank you for
22:47everybody that came. We really appreciate that. And secondly, I will be timing you. You can't talk
22:56long. So no, we know that you've prepared your presentations and we're looking forward to them.
23:03And the first one actually is the Downtown Guelph Business Association and Chuck Nash is the
23:10Downtown Guelph Business Association chair is here to give us a little high level presentation
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The motion, the vote and the debate come from the City of Guelph’s published record, reproduced rather than interpreted. The document summaries above are the exception: those words were written for this site.