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Jon Christensen
Guelph Council Record

City Council · February 24, 2026 · Item 8.1

Internal Audit Work Plan 2026-2028, as outlined in the report titled “Internal Audit Work Plan 2026 – 2028” dated Tuesday February 3, 2026…

Main motion under the agenda item Internal Audit Work Plan 2026-2028 - 2026-51

Carried (13 to 0)

13 in favour, 0 against — unanimous

What was voted on

The motion in its exact words, as recorded in the minutes.

That the Internal Audit Work Plan 2026-2028, as outlined in the report titled “Internal Audit Work Plan 2026 – 2028” dated Tuesday February 3, 2026, be approved. That Operations Services staff be directed to investigate and report back on winter control and winter maintenance service levels, including potential additional services, and that the report back include financial and resourcing analyses, along with incorporation of community engagement components.

Moved by Councillor Goller, seconded by Councillor Klassen.

How the room voted

In favour (13)

  • Allt
  • Billings
  • Busuttil
  • Caron
  • Caton
  • Chew
  • Downer
  • Gibson
  • Goller
  • Guthrie
  • Hauser
  • Klassen
  • Richardson

Who spoke to it

The following delegate did not speak: Timothy Martin

What council was given

The staff reports and correspondence attached to this item. The summaries are written automatically, so you can tell what a document is without opening a ninety-page PDF.

A summary is this site’s description of a document, not the City’s. Open the document before relying on one.

What was said

1,731 words from the meeting recording, transcribed automatically. Times are from the start of the recording.

Read the debate(click to open)

1:33:31or discussion based on what you wanna do.

1:33:34Can we at least have the recommendations?

1:33:37There's two of them, and remember that there was

1:33:39a little bit of an extra memo that was attached

1:33:42in regards to the operational audit considerations,

1:33:46or operational review, I guess you could call it.

1:33:48So you're the chair, caller, you're willing to move

1:33:51the two recommendations, and, okay, and Clawson as well.

1:33:56Okay, now that now that it's on the floor,

1:33:59is there any questions at all in regards to that?

1:34:05Okay, oh, downer please.

1:34:08So I just wanna be clear that there's no timeline attached

1:34:12to number two,

1:34:16and their memo talks about, you know,

1:34:23when this could be feasibly done.

1:34:26Do we need to add a timeline about that,

1:34:30what about the timeline that it could be done?

1:34:35I think it was Q4, 2027, this would come back,

1:34:40is what's that, I'm just sort of, is.

1:34:44I'll go to Colleen on that, just to answer,

1:34:48and just recall too that the memo did indicate a pause

1:34:52of work plan issues to accomplish, graffiti,

1:34:56and scooter, I think it was, the two.

1:34:59So just to be aware of that, as outlined in the memo,

1:35:02Colleen.

1:35:03So through the mayor to Councillor Downer,

1:35:05I don't think we feel that we need a revision

1:35:07to the wording of the motion.

1:35:08We provided you with the memo to let you know

1:35:10what our timeline would be, assuming the motion passes as is.

1:35:13And yes, to your point, this is work.

1:35:16We want to give the opportunity for the value for money

1:35:19audit to be completed, and those results to be reported

1:35:22to council in September, and also because of work planning,

1:35:25we wouldn't be able to get to it any sooner anyways.

1:35:27And so then we would be providing by information report

1:35:30at some point in September, the framework

1:35:32for what this operational review will look like.

1:35:34We'll do that work throughout the fall,

1:35:35and then we will make sure that we're delivering

1:35:37those results early enough in 2027.

1:35:40So ideally January 2027, that it can inform

1:35:43the next term of councils, both strat planning,

1:35:45as well as multi-year budget.

1:35:47Okay, that's it.

1:35:48I just want to make sure we didn't need to add anything

1:35:51to that motion, but I appreciated the memo

1:35:54sort of outlining the work, and also the details

1:35:59of that you provided, the operational details

1:36:02that were provided are very helpful too,

1:36:04as we respond to constituents around issues.

1:36:07So I appreciate that.

1:36:08Thank you very much.

1:36:10Thank you, Councillor Downer.

1:36:12Is there anything further on that?

1:36:14Okay, so I just have one question to clarity

1:36:17on the memo too, since it was originally my motion

1:36:19that was brought forward on this.

1:36:21I'll just get a cut right through this.

1:36:25My intent is for the next term of council's budget

1:36:29to be informed in some way for options.

1:36:33So I understand that the operational review

1:36:35might not be completely done, but does X amount of dollars

1:36:40of a new piece of equipment help do A, B, and C a bit faster?

1:36:46Can we at least have, can the next term of council

1:36:49at least have some of those options for debate

1:36:53for implementation in the beginning of next year

1:36:57when that budget is there?

1:36:59I just really feel this has to be,

1:37:04you understand my question.

1:37:05I'll stop there.

1:37:06Yep, so through you, absolutely that is the intention

1:37:09because the next term of council

1:37:10won't be considering budget until February.

1:37:12That is the reason why we're going to deliver

1:37:14the results of this to you in January

1:37:16or to this council, to whoever's here.

1:37:18So that the next term of council

1:37:20will have that information in January,

1:37:21along with the options, so that choices can then be made

1:37:25about inclusion in the budget.

1:37:26The only slight flag that we included in the memo

1:37:28is that winter does start in 2027,

1:37:30typically in November, December.

1:37:32So the next term of council would need to be making

1:37:34a decision about what to adjust for November, December,

1:37:37potentially, but then really what to include in the 28 to,

1:37:41I'm gonna get my years wrong,

1:37:42the multi-year budget from 28 on.

1:37:45Okay, thank you very much for that clarity.

1:37:49And then the only other thing, sorry,

1:37:51I don't have it in front of me,

1:37:52but I'm just trying to go by memory when I read it,

1:37:55was, or maybe it came out in the parking one,

1:37:57correct me if I'm wrong,

1:37:58but it was about winter on-street parking allowances.

1:38:04That has been a debate that has come up,

1:38:07not a debate, but it's,

1:38:09since Galler brought a motion forward,

1:38:11like I don't know, six years ago or something,

1:38:13I don't know, seven years ago,

1:38:15about the idea where that option is something that,

1:38:21how would the next term of council

1:38:24be willing to look into that then,

1:38:26knowing that the budget is delayed until February?

1:38:29I guess it's like, it just can't happen.

1:38:34To you, I'll see if Mr. Gaman wants reply,

1:38:35because I think Mr. Gibson from that team

1:38:37provided an email to council yesterday,

1:38:40but I'll see if Mr. Gaman wants to jump in.

1:38:42Yeah, through the, to you, Mr. Mayor,

1:38:44I think the simple answer is you're right,

1:38:46and that with respect to the citywide parking study,

1:38:50and the terms of reference that you just proved,

1:38:52that body of work is part of that analysis.

1:38:54And so, certainly as staff kind of do that work

1:38:56and hear community-engaged feedback and things like that,

1:38:59we'll be formulating those recommendations

1:39:01and looking for timeline alignment

1:39:03wherever possible in the future,

1:39:05but that will be a future moment.

1:39:07Okay.

1:39:08All right, so I think that's important

1:39:10to get that out in the open too,

1:39:11just from a timing perspective,

1:39:13because there is, I'm going by memory, Colleen,

1:39:17but $300,000 to $400,000 sort of revenue hit

1:39:22if we were to eliminate the on-street parking

1:39:25during the winter.

1:39:26I see you wanting to jump in.

1:39:27Am I right around?

1:39:29$350,000, I believe, is the last estimate we've provided,

1:39:32so you're right on, but there's also the operational impact,

1:39:35because as you're looking at how we might improve

1:39:37winter control, having more cars parking on street

1:39:40can be detrimental to that, so it's the revenue loss,

1:39:44but it is also the operational impact

1:39:46that we'll need to factor in.

1:39:47Yeah, okay, thank you.

1:39:49All right, my only comment before I call the vote then is,

1:39:53thank you to council for, and staff, by the way,

1:39:56staff I mean, embedded the value for money audit themselves

1:40:00as their own recommendation, so thank you.

1:40:02Thank you to council and staff

1:40:03for coming together on the operational side.

1:40:06I think we as a council are united in listening

1:40:09to the feedback of our residents,

1:40:11and I think the takeaway here is that we're on it.

1:40:14There's sequencing of processes and the reviews

1:40:19that will have to happen, sequencing of a new budget

1:40:22and new term of council.

1:40:24All of those details will come.

1:40:26We're taking it seriously, and we will make sure

1:40:30that the engagement happens, and that's actually

1:40:32my only question I forgot about that.

1:40:34Will engagement still happen through an operational review

1:40:38like we talked about at committee of the whole?

1:40:40Like will there be a have your say opportunity

1:40:42for residents to use online to give feedback

1:40:47about winter control?

1:40:50Through you, Mr. Marius, in that memo that we provided,

1:40:52there is a section there about engagement

1:40:54and what staff are suggesting would be the appropriate timing

1:40:57and methods for that engagement process,

1:40:59so that information can be found.

1:41:02Either in the memo, but what we want to make sure,

1:41:06and as the memo says, is that we need to be informed

1:41:12by the audit that Mr. Jelassik's team is doing.

1:41:15We also need to look at that operational review

1:41:18because going out to community engagement

1:41:20without having something tangible for people to comment on

1:41:22won't necessarily be a productive exercise,

1:41:24so yes, there will be community engagement,

1:41:26but we need to make sure that we're going out

1:41:28and making sure we're being clear

1:41:29about what questions we're asking.

1:41:31We do also have the citizen satisfaction survey data

1:41:34that also will inform these conversations.

1:41:41Okay, as long as what I'm hearing is,

1:41:46there will be community engagement on this issue.

1:41:49Yes, short answers, yes.

1:41:50Thank you.

1:41:51I am ready to call the vote now.

1:41:53It took longer than to plow my street.

1:41:55Sorry.

1:41:57Rodrigo, golly, Mr. Councillor Goller.

1:41:59Sir, your worship, just in that, in reading the report,

1:42:02my understanding was that there would actually not be

1:42:05public engagement as part of the internal audit,

1:42:07that the public engagement would be done afterwards

1:42:10as part, so, when we're looking at the report

1:42:13that was submitted by staff,

1:42:16there is no engagement of the public

1:42:17as part of this internal audit.

1:42:20Sorry, through the mayor,

1:42:21I was talking about the operational review.

1:42:22The internal audit, which is the agenda item

1:42:25before you does not include public engagement,

1:42:26that is not our standard process.

1:42:28What you are directing us to do through the second motion

1:42:30is not part of the internal audit process,

1:42:33that is an operational review that will be led

1:42:35through the operations team.

1:42:36That is where we will do the community engagement,

1:42:38but as the memo says, that will be as part of,

1:42:42say, once the value for money audit is completed,

1:42:44we'll do that as part of the operational review

1:42:46and also incorporate the city satisfaction survey results.

1:42:50Thank you.

1:42:51Just for my clarity, through your worship,

1:42:54what is the timeline for that operational review after,

1:42:58so, when can the public expect to get feedback on this?

1:43:03Through the mayor to Councillor Goller,

1:43:05as staff have laid out in the memo,

1:43:06we would be looking to be launching that work

1:43:09in sort of in September,

1:43:11we'll provide an information report to council at that time,

1:43:13that's once we have the results of the value for money audit

1:43:16and then that work will take place

1:43:18throughout the balance of Q3 and Q4, 2026,

1:43:22so that we're delivering results to council

1:43:23for consideration in Q1, 2027.

1:43:26Thank you.

1:43:27Thank you.

1:43:28Great, thank you.

1:43:29I'll call the vote.

1:43:30Is anyone against?

1:43:31That is nobody, that is unanimous.

1:43:34Thank you very much.

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