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Jon Christensen
Guelph Council Record

City Council · November 28, 2023 · Item 10.1

Staff to offer an extension of the current pilot program with Royal City Mission to offer drop-in service hours 6 days a week…

Main motion under the agenda item Daytime Drop-In Services Update, 2023-442

Carried (13 to 0)

13 in favour, 0 against — unanimous

This was one of 3 motions on the same item

In the order council took them. A vote makes sense next to the ones around it.

  1. 1/3Main motionNow hold a meeting that is closed to the public, pursuant to the Municipal Act…Carried (13 to 0)
  2. 2/3Received for informationDaytime Drop-In Services Update on Tuesday, November 28, 2023, report be received for information.Carried (13 to 0)
  3. 3/3Main motionStaff to offer an extension of the current pilot program with Royal City Mission to offer drop-in service hours 6 days a week…you are hereCarried (13 to 0)

What was voted on

The motion in its exact words, as recorded in the minutes.

That staff be directed to offer an extension of the current pilot program with Royal City Mission to offer drop-in service hours 6 days a week, at a maximum cost to the City of $21,322 per month. The pilot extension will be from January 1, 2024 to March 31, 2024, and the total cost of $63,966 be taken from the Tax Rate Operating Continency Reserve.

Moved by Councillor Goller, seconded by Councillor Klassen.

How the room voted

In favour (13)

  • Allt
  • Billings
  • Busuttil
  • Caron
  • Caton
  • Chew
  • Downer
  • Gibson
  • Goller
  • Guthrie
  • Klassen
  • O'Rourke
  • Richardson

Who spoke to it

The following delegates spoke: Morgan Dandie Kevin Coghill Mark Anderson Paul Costello

What council was given

The staff reports and correspondence attached to this item. The summaries are written automatically, so you can tell what a document is without opening a ninety-page PDF.

A summary is this site’s description of a document, not the City’s. Open the document before relying on one.

What was said

6,810 words from the meeting recording, transcribed automatically. Times are from the start of the recording.

Read the debate(click to open)

55:15And so let's start with the daytime drop

55:17in services update.

55:19We have the report from our staff,

55:24but we have three delegations.

55:26Morgan Dandy, are you here in person?

55:30Oh yeah, okay, you're first, come on down.

55:33And then second, I've just been asked

55:35just to do a little reversal here.

55:37So Kevin, you'll be second.

55:40Yep, you're good with that, right?

55:41Yeah, and then Paul is here.

55:44So it's Kevin Cogill and Paul Costello.

55:48They'll just switch as the three, okay?

55:50So Morgan Dandy is coming down.

55:54Just so all the delegates know,

55:55no more than five minutes, you get to speak.

55:58You'll hear a chime at the four minutes and 30 second mark

56:02to give you a warning that there is only 30 seconds left.

56:06And then once you're done, just stick around

56:08just in case there's a follow up question

56:10from my council colleagues or myself, okay?

56:13So Morgan, you know the drill.

56:14You've been here before, you have up to five minutes

56:17and you can go right ahead.

56:19Thank you.

56:22Mayor and council, I'm here today to implore you

56:27to please make the motion,

56:32give the money for another three months.

56:35As I'm sure you all remember, I ran for city council

56:38and I had a focus on the fact that I am a renter.

56:43And I spent a lot of time getting to know

56:47the population downtown that accesses services,

56:50probably to my detriment, as far as being able

56:54to become a city councillor because the under house

57:00don't tend to vote.

57:03I served breakfast at Hope House every single week

57:06from July until the end of October last year.

57:13And I joined in various meals at Royal City Mission.

57:18Part of the reason why I did that

57:21is because I was on OW at the time.

57:25Since then, my physical health and my mental health,

57:29I have new diagnoses in both and I'm now on ODSP.

57:35I am waiting for the letter that tells me

57:40when I am evicted, what date I must be out of my home.

57:48I was not able to figure out a way to maintain

57:51where I live right now.

57:55I'm an older adult, I'll be 57 in February,

58:00and finding a job right now as someone over the age

58:05of 55 is difficult enough.

58:08I had a great job and my body let me down.

58:12I was not physically capable of sitting in an office

58:16for eight hours a day.

58:17I can't do it anymore.

58:22If it weren't for RCM, I would be even more despairing

58:30than I am right now because I know that at least

58:33I can go to RCM and have somewhere to stay warm

58:36if I end up on the street.

58:39On October 13th, I took in the fourth individual

58:43to stay with me in the four years

58:45that I've been living in my one bedroom apartment.

58:48This individual is a young woman who arrived here

58:51as a refugee from Kenya.

58:53She's here today in the audience,

58:55along with a few of her fellow Kenyans

58:58who are all refugees here and have all found

59:01their community together at RCM.

59:07Royal City Mission is more than just a feeding place

59:11and a warming place.

59:12It is a place where community is formed.

59:17I understand that there are issues in the downtown core

59:23and at the same time, the vast majority of individuals

59:27that access services at Royal City Mission

59:30are not part of the problem.

59:33We cannot allow a small percentage of individuals

59:39that are the most vulnerable to sway us

59:45from supporting the majority of people

59:49that take the time to be in community at Royal City Mission.

59:55When I go in there, people know me, people know my dog.

59:59They love to be able to say hi.

1:00:03I ask people how they're doing.

1:00:05There's specific individuals that I watch out for

1:00:08because I know they're incredibly vulnerable.

1:00:13And when I don't see them, I ask about them.

1:00:14And that's what this community is about.

1:00:17Royal City Mission isn't just a place, it's a community.

1:00:21And if we are not able to find our way clear

1:00:25to staff appropriately

1:00:28so people can have a place to be in community together,

1:00:33what does that say about our city?

1:00:40Breaks in being able to provide service

1:00:46is not something that RCM needs.

1:00:49They need our support to support the most vulnerable.

1:00:52And there are more and more of us that are working

1:00:57that need the supports of places like Royal City Mission,

1:01:05which is gonna be highlighted later this week.

1:01:10That's all I have to say right now.

1:01:12Great, thank you very much, Maureen.

1:01:14Thank you for sharing.

1:01:15And let me see if there's a follow-up question at this time.

1:01:19Okay, there isn't, thank you very much.

1:01:23And now Paul Costello is here from, I'm sorry, Kevin.

1:01:28I'm sorry, Kevin Cockles coming from Royal City Mission.

1:01:31And then Paul Costello from Ontario Public Interest Research Group,

1:01:35or OPERC, is gonna be next.

1:01:44So welcome, Kevin.

1:01:45And again, whenever you're ready,

1:01:46the clock will start only when you start.

1:01:47So go right ahead.

1:01:50Thank you.

1:01:51Mayor Guthrie and council members,

1:01:53thank you for the opportunity to speak this evening.

1:01:56I want to express my gratitude to council

1:01:59for your dedication and acknowledge your desire.

1:02:02It's probably the same as mine,

1:02:03to make Guelph a beautiful home for its residents.

1:02:07One of the things that I do in my spare time

1:02:09is I coach wrestling.

1:02:10And last year I took a team of wrestlers

1:02:12to a local high school.

1:02:13And during that tournament,

1:02:17two youth were stabbed in the plaza across the road.

1:02:21And I'm gonna spare you the details,

1:02:23but the story ends with me faced down on the floor

1:02:25with swats surrounding me

1:02:27and their assault rifles aimed at me.

1:02:30And if I said this happened at Royal City,

1:02:32you might think, well, that makes sense.

1:02:34But in my 13 years at RCM,

1:02:35this has never, nothing close to this has ever happened.

1:02:39And I'm not here to tell you stories.

1:02:41However, this anecdote highlights

1:02:43that we are experiencing violence throughout the community,

1:02:46along with fear, anxiety and desperation.

1:02:49In fact, your next agenda item has to do

1:02:51with domestic violence.

1:02:53A good friend of mine who works with victims

1:02:55of human trafficking recently told me,

1:02:57human trafficking and domestic violence

1:02:58are the children of poverty.

1:03:00And I agree.

1:03:02And I would add that addictions,

1:03:03sex trafficking, domestic violence

1:03:06are the children of poverty and trauma.

1:03:10These challenges are magnified

1:03:11and become highly visible for the city's unhoused population,

1:03:14who are often trying to cope with mental health issues

1:03:17and have no private space

1:03:18in which to hide their coping strategies.

1:03:21At the end of the day, I take my anxiety and my fear home

1:03:25and I curl up in a nice warm bed.

1:03:28But many of my friends do not have this luxury.

1:03:31The struggles that we're seeing around the city

1:03:34and downtown are a result of poverty and trauma.

1:03:39Desperation, that's the word that I would use

1:03:42to describe our neighbors who are struggling to survive.

1:03:45Desperation, it's a word I'd adhere over and over again

1:03:47from our colleagues who work frontline

1:03:49against the fight or against poverty.

1:03:52The Wellington County website reports

1:03:54that the average wait time for housing is five years

1:03:57and some have waited longer than eight years to be housed.

1:04:01No wonder there's desperation.

1:04:04The good news is there have been some incredible successes

1:04:06over the last few years.

1:04:07Grace Gardens has opened, the Kindle Project

1:04:10is almost ready to go

1:04:11and the Dalhous Street facility is being prepared.

1:04:15All of these are incredible efforts

1:04:17in the struggle against homelessness.

1:04:19However, Guelph will not be able to keep up

1:04:21with the housing demand

1:04:22until people are given enough income to live.

1:04:25They need a guaranteed basic income and affordable housing

1:04:28and I know that these issues are way beyond our reach,

1:04:31much further up the chain

1:04:32than the Ministry of Plarm of Government.

1:04:34But in the meantime, the city of Guelph

1:04:37has left to deal with the consequences of decisions

1:04:39made at other levels of government.

1:04:41Those decisions leave people on the street and dying.

1:04:46I took a quick look at my phone this week

1:04:48and I keep a picture of as many of the community members

1:04:52at Royal City Mission that have died.

1:04:54This year, I have 11

1:04:58and I don't have them all.

1:05:01Of those deaths, only two would I consider

1:05:03to have died from natural causes.

1:05:06The rest were death by poverty.

1:05:09Over this year, we have seen the RCEM

1:05:11drop in numbers increase.

1:05:12More people are struggling to afford rent and food.

1:05:15There's no doubt in my mind that our drop in space

1:05:17is needed for those who aren't housed

1:05:18and for those who are under housed.

1:05:20And I'm not suggesting that RCEM

1:05:22should be the organization to receive funding

1:05:24to remain open 12 hours a day.

1:05:26But here we are again at a crisis point in the year

1:05:28with the weather getting colder

1:05:30and there's still no plan to keep our neighbors

1:05:31out of the elements.

1:05:34In the absence of another option,

1:05:36I can tell you that RCEM will fill the gap

1:05:38to allow council to carefully consider

1:05:39more sustainable tactics.

1:05:42Having a space for people who are struggling

1:05:44takes pressure off other services like health services,

1:05:46hospital and ambulance, police services

1:05:49and community services like the library.

1:05:51But what it cannot solve is homelessness,

1:05:53addiction or mental illness.

1:05:55RCEM is a stop gap but a highly necessary one.

1:06:00If we are the ones to fill the gap in services this winter,

1:06:03we will need your financial support.

1:06:06The first motion in the report from staff

1:06:07will help save lives, mitigate risk

1:06:09and help support the most vulnerable in our community.

1:06:11And the second motion would allow for an open process

1:06:14that may lead to a more sustainable solution.

1:06:17Thank you for listening.

1:06:19And thank you very much for delegating, Kevin.

1:06:22Let's see if there's some follow up questions.

1:06:24I'll start with Linda.

1:06:25I'm sorry, Councillor Poussatil.

1:06:27Councillor Downer, Councillor Allt.

1:06:30And then I'll start going.

1:06:31Councillor, Kate and I see you as well.

1:06:33Just remind me just in case, yeah.

1:06:36Thank you, Kevin.

1:06:37And thank you for the work that you do.

1:06:39And I just want to, I guess reflect back to you.

1:06:44Thank you also for acknowledging that the city

1:06:47is also on the front end of this

1:06:49and that there are other levels of government

1:06:51that haven't come to the table.

1:06:53So thank you for acknowledging that as well.

1:06:56When you spoke, you spoke that,

1:06:58you mentioned that RCM may not be the organization

1:07:02that takes this forward.

1:07:06Are you seeing other organizations

1:07:08that are stepping up to the plate?

1:07:10That's my first question.

1:07:11And my second question is about the ask,

1:07:14the amount in there.

1:07:15I will admit it's been years since I've been to RCM,

1:07:19to the facility.

1:07:20I don't have a picture of what the service looks like

1:07:24in terms of number of staff and shifts and things like that.

1:07:27If you can help me with those.

1:07:29Sure, so can you remind me of the first question?

1:07:36When you were speaking, you were saying that

1:07:37it may not be RCM.

1:07:38That is the one that fills the gap.

1:07:41What are you hearing?

1:07:42This is more of a service provider question.

1:07:44Are you hearing things in the community?

1:07:47No, I actually don't know if anyone else,

1:07:49I'm just saying we don't want to take for granted

1:07:51that we would be the people to fill that.

1:07:53And would welcome other services

1:07:56that would be interested in doing that work.

1:08:00And then the second, you were asking questions

1:08:02about kind of operations.

1:08:04So just quick numbers.

1:08:05I did send in a report.

1:08:07This year so far, 48,169 visits.

1:08:12203 is our daily average of drop in number.

1:08:181867 unique individuals accessing the program.

1:08:22And 75,600 meals.

1:08:29Okay, so that is kind of the need.

1:08:32And I don't think we're disputing the need.

1:08:34If you can help me create a picture

1:08:35because it's been many years since it's been there.

1:08:38So 8 a.m. to 7 30 p.m.

1:08:40What does it look like in the people?

1:08:41How do you deliver your services at number of staff?

1:08:46You know, what does it look like?

1:08:48So we always have at least three staff on the floor

1:08:52managing the area and the services.

1:08:57Sometimes four depending on demand,

1:09:00depending on the amount of people in.

1:09:05Thank you.

1:09:07Thank you, Councillor Downer.

1:09:08Then all is next.

1:09:10Thank you.

1:09:11Through you, Mr. Mayor.

1:09:12So I too thank you for the work you do, Kevin.

1:09:16I really do appreciate it.

1:09:20And I don't disagree with anything you've said either.

1:09:23I completely agree.

1:09:25What I'm sort of what I need to know

1:09:30as fiduciary responsibility from Council

1:09:33is the breakdown of your numbers.

1:09:35Because normally when we do a community benefit agreement,

1:09:38we have a significant amount of data around the financials

1:09:42and how it's spent.

1:09:45So we've gone from 20,000 a month, 20,900,

1:09:53a month that we were providing for the eight to 12.

1:09:59And so just let me know who is funding,

1:10:02how are you getting funded from the 12 until 730?

1:10:06So that is individual donors.

1:10:08So that was individual donors.

1:10:10And so now it's, from what I understand,

1:10:15it says it costs 71,000 to run the mission.

1:10:19So is that the shelter part or is that the whole mission?

1:10:23That is our drop-in program.

1:10:24That is the drop-in program.

1:10:27So you're wanting the full 71,000,

1:10:29which is a 300% increase.

1:10:31So you're not planning to do any,

1:10:35so the donations will not be going to this program anymore.

1:10:38So if I can respond to that,

1:10:41the agreement that we had last year

1:10:43was based on four hours of time,

1:10:46but it required us to be open for 12 hours.

1:10:49We cannot guarantee 12 hours

1:10:51when our funding is guaranteed for four hours.

1:10:58So it's about being guaranteed to be open.

1:11:00That's correct.

1:11:01And so you're not,

1:11:04so you don't know,

1:11:07so this 71,000 funds the whole time

1:11:12and so donations will not be going

1:11:14into the drop-in program anymore.

1:11:17Sorry, yes.

1:11:20We would love for them to go into the drop-in program.

1:11:22That's our plan.

1:11:23We just cannot guarantee that we can be open for 12 hours

1:11:26unless we can have guaranteed funding.

1:11:27Our donations have steadily gone down.

1:11:32So the request was for 12 hours to be open.

1:11:36So we're seeing the only way to guarantee an open 12 hours

1:11:39just to guarantee the funding for 12 hours.

1:11:42So if we weren't asking for that guarantee,

1:11:47then what would it be?

1:11:48Well, it would depend on what we're asking for.

1:11:53What would be a continuation of what we had before?

1:11:57So the continuation of what we had before was that we were-

1:12:00And I'm not saying that, I'm just curious, right?

1:12:03A continuation of what we had before.

1:12:04So to fund four hours, can I call a friend?

1:12:10I have-

1:12:10Well, I guess it's just sort of part of my issue.

1:12:12Even at that, even at the 71,000 or the 20,000,

1:12:17we as somebody who oversees the implementation

1:12:22of community benefit agreements,

1:12:23our staff would have to see the breakdown of,

1:12:26okay, how many staff, like any ordinary agreement

1:12:30that we have, like I know in the morning

1:12:32that Hope House gives you breakfast,

1:12:34you've told me that before,

1:12:35and the rest of the day you get a lot of donations

1:12:37and food is mostly funded through food.

1:12:39But I don't understand, I just sort of,

1:12:41we don't have those numbers.

1:12:43And I guess you could bring somebody down,

1:12:45but I don't know, do we wanna do that or?

1:12:49Yeah, I, look, we're here for a discussion.

1:12:52If someone else has more information

1:12:55that can help you answer that,

1:12:57I'm happy to have that person come down.

1:12:58That's not a problem.

1:13:05And just for the formalities sake,

1:13:07although we know each other,

1:13:07I just, you know, you just gotta say your name

1:13:09for the record and then go ahead and answer

1:13:11the question that was posed.

1:13:16Mark Anderson, managing director for Royal City Mission.

1:13:20That matters.

1:13:20Hi, Mark.

1:13:22And I think we need the question asked one more time.

1:13:24So the question was,

1:13:26for the continuation of the existing program,

1:13:29which we paid 20,942, what is that cost?

1:13:36So without a guarantee.

1:13:37Without, well, if,

1:13:43we have to sit down and look at a realistic,

1:13:45what a realistic budget of next year would be like.

1:13:49We haven't been able to do that, to be honest,

1:13:51because the funding has been such in question.

1:13:55We are, Kevin said our donations are going down.

1:13:58They're not going down.

1:13:59They're actually stagnated.

1:14:00They're actually keeping the same,

1:14:01which on a charitable level is actually pretty good, right?

1:14:04Now, because most charities are seeing a drop.

1:14:07So our numbers are staying the same,

1:14:08but our costs are going up.

1:14:09The amount it costs to staff, for instance, are going up.

1:14:15We, when we started this,

1:14:16we were kind of going into a year long initiative, right?

1:14:21And when you're going for a year,

1:14:23you run full out, right?

1:14:26We're now talking about when we went back

1:14:28and did a CBA application,

1:14:30which we did earlier this year for renewal.

1:14:34It's the question of what we're going to be doing long term.

1:14:37So our staff are extremely underpaid and exhausted.

1:14:41So we have to look at looking at ways

1:14:45to maintain their mental health and their care.

1:14:48So we're, our costing for our staff is going up.

1:14:51If we're going to involve them in this again.

1:14:59So that's our reality.

1:15:00If it's just a 20,000, that like people are just like,

1:15:03that's what we can do.

1:15:06We're willing to add four hours

1:15:09to whatever we think we can do.

1:15:12But we have to sit down and figure that out.

1:15:13On a quick look, it's somewhere between four and six hours,

1:15:19at six days a week.

1:15:20And so if,

1:15:24if the decision was just to keep it,

1:15:26the funding where it was,

1:15:28we'd like to say we could do a four hours additional

1:15:33on that funding.

1:15:34Okay. So, so you could continue for the 20,900.

1:15:39A lot of our CBA agreements get a 2% increase for cost.

1:15:42So I understand that's higher in inflation,

1:15:46but then you would be able to do four or six hours

1:15:50the rest of the day based on your level of donations

1:15:53that you have currently.

1:15:55And with,

1:15:58and that that could improve if you had more donations.

1:16:01Yeah. And that was part of the conversation.

1:16:04So,

1:16:06was that we would look at four.

1:16:08So we could offer eight or seven or eight kind of depending

1:16:13if the CBA was to stay the same.

1:16:17But again, we're not looking at an eight hour problem.

1:16:21So it's still not a perfect solution.

1:16:24Does that help with numbers?

1:16:25Yeah. I was just wondering if we just had a continuation.

1:16:30Overall, like to give you a picture.

1:16:31So the draft budget for our,

1:16:35for our drop in and meal program together,

1:16:38cause it's weird,

1:16:38cause they kind of go hand in hand.

1:16:40And for us to separate them is tricky.

1:16:42And we recognize that the money coming from the city

1:16:45is for the drop in program, not for the meal program.

1:16:48Although I can't imagine having a whole bunch of people

1:16:51in a room all day and not feeding them,

1:16:53the grumpy people.

1:16:57It would,

1:16:59it's going to cost us close to a million dollars to run that

1:17:02for a 12 hour thing for three meals a day.

1:17:06It's going to be about that.

1:17:07So hope house is still providing the breakfast.

1:17:09So are they? No, they're not.

1:17:11Oh, they're not. No.

1:17:12Okay. So that just,

1:17:14the timing and everything was just not,

1:17:17wasn't good.

1:17:18Okay. Okay. Great.

1:17:20Thank you.

1:17:21And maybe the two of you could just,

1:17:23why don't you stay up just in case there's another question

1:17:26that comes your way from a,

1:17:28that you can confer on.

1:17:29Alte and then Kate.

1:17:31Thank you very much, Mayor Guthrie.

1:17:33Many of my questions have actually been answered

1:17:35in a different format,

1:17:36but I am going to ask a couple of questions

1:17:38and I apologize if they might seem offensive,

1:17:41but the first question,

1:17:44do we have access to audited statements

1:17:49that would show us where the money is going?

1:17:52Yes.

1:17:53So not obviously not in 2023

1:17:55because our books are not finalized.

1:17:57So in 2024, we'd be happy to provide those.

1:18:00We would love to give you the budget that our budget,

1:18:04even for the program for next year,

1:18:05that would be fantastic.

1:18:06We've always worked with city staff on that.

1:18:08So if council would like to see the budget

1:18:11and all the numbers,

1:18:12we'd be happy to give that to you as well.

1:18:14So annually you do have an audited statement and it's clean.

1:18:18Correct.

1:18:19Okay.

1:18:20The next one, and this is the one that could be offensive.

1:18:22I did have a number of people that emailed me

1:18:24and were concerned about Royal City Mission,

1:18:28receiving funds that were going into capital improvements

1:18:31rather than what we are discussing here.

1:18:33I was wondering if you could outline that.

1:18:35I am aware that there have been bathrooms

1:18:37that have been improved there,

1:18:38but I think you might have got that from a grant

1:18:41that doesn't have anything to do with the city.

1:18:43So if you could please outline whether Royal City Mission

1:18:47is enhancing itself through city money.

1:18:51So the easiest answer is no.

1:18:53I can tell you that the bathrooms were actually paid

1:18:55for by another church that was using our space.

1:18:58We did do capital improvements based on federal grants,

1:19:02which was a walk-in fridge freezer.

1:19:05And then, what was the other one?

1:19:08That's it.

1:19:09Oh, that's it.

1:19:10Yeah, sorry.

1:19:11Thank you.

1:19:12The next question, what I heard you state is that

1:19:15the donations are actually stable,

1:19:18but the numbers being served has increased significantly.

1:19:22So then I understand that proportionately,

1:19:25there is significantly less money being spent

1:19:29from donations per person.

1:19:31Is that correct?

1:19:34Yes.

1:19:35That's simple then.

1:19:36Okay.

1:19:37And finally, you mentioned something

1:19:39that's been bothering me because many of our frontline workers

1:19:44have experienced the same thing,

1:19:47regardless what the service is.

1:19:48Could you please elaborate on the issue of burnout?

1:19:55Well, surprisingly enough,

1:19:57we have done really well with that,

1:19:59but we do have one staff off on a health leave.

1:20:04Watching people suffer daily is hard.

1:20:06It really is.

1:20:07And so again, Mark brought up the thought

1:20:12that we need to pay our staff better

1:20:13and we have no benefits for our staff.

1:20:17So these are all considerations

1:20:18as we're looking at budgeting.

1:20:20So clarify.

1:20:21So you're saying you don't have benefits.

1:20:22When a person's off, they're off without any income.

1:20:25Is that correct?

1:20:28Yeah.

1:20:29Okay. Well, that was a simple answer too.

1:20:31Okay.

1:20:32All right.

1:20:33Thank you very much.

1:20:33I have no further questions.

1:20:34Finally, Councillor Caton, please.

1:20:37Thank you.

1:20:38Thank you, Mr. Mayor.

1:20:39My question was going to be,

1:20:41will they be open if we do not provide the funding?

1:20:44And I think that was answered through them saying

1:20:46that they had a certain amount open for donations.

1:20:49So I think that that's clear now.

1:20:54You okay with that, Kevin?

1:20:56Do you want me to repeat that?

1:20:58No, does it need to be repeated or she's captured it right?

1:21:00She's captured.

1:21:01Okay, perfect.

1:21:01I've got two more questions here.

1:21:03Call her and then I'll work.

1:21:05Thank you, Your Worship.

1:21:08Thank you both for all the work that you do

1:21:10for the City of Guelph.

1:21:14We definitely want to support our community.

1:21:18I think one of the challenges that we're trying to overcome

1:21:22is the increase from 20,000 per month to 63.

1:21:27And I understand that it is the additional hours.

1:21:30It is the adequate pay for staff.

1:21:33Is Royal City exploring other funding opportunities

1:21:36from other organizations?

1:21:38Always.

1:21:39Yeah, so is there any opportunity?

1:21:41I know that the previous data shelter

1:21:44used to receive other funding locally.

1:21:47So would there be ways for us to explore

1:21:50how we can help you stay open, at least for the winter

1:21:54or for the rest of next year,

1:21:57and be able to work with other organizations?

1:22:00What might that look like?

1:22:06It's tricky when the, so the ask was for 12 hours.

1:22:12So, and that's the tricky bit.

1:22:14And so if the ask is for 12 hours,

1:22:18and that's a good ask, right?

1:22:22Like I think that's the right ask.

1:22:23That's what our community needs.

1:22:28It's, we can definitely search for funding from other places.

1:22:32We can even look at like a flexible thing

1:22:36based on income.

1:22:38The problem, like what we're at,

1:22:39you guys are, what we're facing is,

1:22:41we're facing a January, February, March,

1:22:44which are notoriously low.

1:22:46We have gone into our reserves to stay open this year.

1:22:50We have come out of this community benefit agreement

1:22:53further in the hole than when we started.

1:22:56To be able to provide the services.

1:22:58Not in debt, not saying that.

1:23:00We had a small, well, you could have a few months

1:23:03of operating in the bank, right?

1:23:05And so we're not functioning with that at this point.

1:23:08So if we're going into, and we made that decision

1:23:12as an organization to say, we are willing to spend this

1:23:16because we believe this is work worthwhile.

1:23:19And we want to follow through on our commitment

1:23:20to be open 12 hours.

1:23:24It's just if the ask is to maintain that 12 hours.

1:23:28And that's, so we're also, when you look at that $20,000,

1:23:32so that's money that was agreed to in for 2022.

1:23:35So those are money numbers from 2022.

1:23:37We were coming off of COVID.

1:23:38We had no idea we would be at this numbers now.

1:23:43So if you look at, we increased 50% from 2022,

1:23:48from 2021 to 2022, that original ask

1:23:50was based on a 2021 numbers.

1:23:53So we had a 50%.

1:23:54We already were behind when we went into that agreement.

1:23:57Now we're looking at another 30% numbers increase

1:24:00over last year that we're receiving,

1:24:03that we're feeding, that we're having people present.

1:24:05And so this actually, all that does is times three.

1:24:09So it's like the guarantee.

1:24:10It actually doesn't take into consideration the growth

1:24:13and the actual, the need.

1:24:15That was just an easier number to arrive at

1:24:20than unpacking the whole budget and going,

1:24:22because that's what we were asked for.

1:24:25Does that help?

1:24:26Yeah, that really helps.

1:24:27Now I understand how we go from 20,000 for four hours

1:24:32to 60, what was it, 67 for the 12 hours?

1:24:36Yeah, it's just the 20,000 plus 2% times three.

1:24:42That's what it needed to be for the guarantee.

1:24:45But it's actually, it's not based on our current budget.

1:24:49So it's still only proportional.

1:24:53If we want to sit down and talk about the whole budget

1:24:55for the drop and that would actually be another conversation.

1:24:58So, and more.

1:25:01Okay, thank you very much for that.

1:25:03Thank you, your worship.

1:25:05Thank you and councillor O'Rourke.

1:25:07Thanks, Mayor Guthrie.

1:25:09So through you to our delegates,

1:25:12can you help me understand how the funding landscape

1:25:16has changed over the past several years?

1:25:19Cause we don't essentially fund social services, right?

1:25:23And then through COVID,

1:25:26I think you were getting funding from the county

1:25:28because of COVID, we stepped in to fill a gap.

1:25:32And now we are light years away

1:25:35from what that original funding was.

1:25:37And as you know, tomorrow,

1:25:39we need to be looking to take an ax

1:25:40to some of our own services.

1:25:42Okay, so that's where I sit tonight.

1:25:45Not insensitive to the plight of people who are cold

1:25:47and who need a place to be,

1:25:49but I'm looking at what is our responsibility?

1:25:51What are the costs we can contain?

1:25:53So can you help me understand

1:25:55how the funding landscape has changed

1:25:57for you over the past three years?

1:26:05Just trying to, so,

1:26:09we would never received government funding prior to COVID.

1:26:14We actually only got a hand,

1:26:16like maybe one or two grants a year prior to COVID.

1:26:20Through the course of COVID,

1:26:23a lot of organizations, other fellow organizations

1:26:25that were doing drop-in style things

1:26:28got specialized in other areas.

1:26:31And so we became the only place

1:26:34that was open during the day.

1:26:36And so because of that,

1:26:39we definitely did see an increase in our donations

1:26:43over the course of COVID,

1:26:44where most organizations and most charities

1:26:47were actually seeing a decrease.

1:26:48Because of our presence, we did see an increase,

1:26:51which allowed us to expand the programming.

1:26:55The difference was that we could be front,

1:26:58well, Kevin and I would usually be

1:27:00in the executive kind of seats.

1:27:02We were able to do frontline work

1:27:04because there wasn't a lot of executive work to do

1:27:07in the midst of COVID, right?

1:27:09Your meetings were all very, very different.

1:27:11So we were able to do that.

1:27:13Now post, in this kind of scene,

1:27:15we have received money from the county,

1:27:19which we didn't pursue that was offered to us.

1:27:22Even this conversation about the CBA,

1:27:24it wasn't something we went seeking.

1:27:26It was something that was offered

1:27:29that we were invited into.

1:27:32And we continue to look for grants.

1:27:35So we do have, we have,

1:27:39we have, we're actively looking for grants

1:27:42that'll allow us, but those are usually towards

1:27:44capital costs, not operating.

1:27:45And that's where that kind of shift.

1:27:48So we tend to put most of our donations

1:27:50that come in that are for the,

1:27:53for the drop-in or for the meal program,

1:27:54they go towards, it all goes towards operating.

1:27:56And then this would be operating costs.

1:27:58That's kind of the ask.

1:28:00Is that kind of answer? Sorry, it's...

1:28:03Partially, but I know there were changes

1:28:04because the county was funding some

1:28:05and then they reduced their hours.

1:28:07And so we filled that gap

1:28:09and now we're looking to fill the whole 12 hours.

1:28:11So I am struggling with that, to be perfectly honest.

1:28:16I'm wondering, so you mentioned

1:28:19that some organizations really specialized.

1:28:21So have you expanded the services that you provide

1:28:24or are you still providing the same services?

1:28:27Well, yeah, it's expanded.

1:28:29So we used to do dinner.

1:28:32We dinner, dinner in four hours of drop-in

1:28:33essentially is what it was.

1:28:35It's expanded to three meals a day, 12 hours of drop-in.

1:28:39We have a belonging bin storage program

1:28:43for people who have, who are experiencing homelessness.

1:28:46They can have a bin that we store for them

1:28:49that they can access anytime that we're hoping.

1:28:53We have, we're trying to develop recreational programming

1:28:59and all that kind of stuff

1:29:00so that there's more time, more positive times

1:29:05built throughout the day.

1:29:06So those are all things that we've added.

1:29:10It's a lot bigger than it was before.

1:29:15Okay, through you, Meg, I got the last question.

1:29:16So when you're expanding those services,

1:29:19are you then also adding staff, right?

1:29:21And I'm asking you the same question

1:29:23that I've been asking our own staff for a month now, right?

1:29:25Around these choices of expansion.

1:29:29So with those expansions,

1:29:32are you adding more staff, more cost?

1:29:35No, so like the belonging bin,

1:29:38the meal program is something we were already kind of doing.

1:29:40So, and our,

1:29:44we were able to largely fund that with,

1:29:47do that with our current staff

1:29:49and through agreements with other organizations

1:29:53to have partnership on kind of the cooking

1:29:55and the meal program.

1:29:56So we fund, we provide meals out to the 24 hour shelter

1:30:03at the hotel.

1:30:04And so we send food there every day

1:30:06as part of our kind of thing.

1:30:07So we have a partnership with Stepping Stones

1:30:10that allows us to kind of have mutual benefit in there.

1:30:15We haven't added staffing costs since the beginning of the year,

1:30:20basically when we ramped up to 12 hours.

1:30:23And we weren't doing breakfast, we added breakfast.

1:30:26We weren't doing belonging bins, we added belonging bins

1:30:29and it hasn't cost us things out of this money.

1:30:33We've either got grants for the shelves

1:30:35and the bins and that kind of thing,

1:30:37but it hasn't been an operating expense increase.

1:30:42Okay, all right, thanks.

1:30:46Okay, council, thank you.

1:30:47We're gonna go to the next delegate.

1:30:49Thanks to the both of you very much.

1:30:52And then after this delegate,

1:30:55I'm gonna consider council to move into a closed session

1:31:00for some further information.

1:31:03So we'll listen to this delegate first, Paul.

1:31:07Costello from the Ontario Public Interest Research Group.

1:31:10Thank you for joining us, Paul.

1:31:26Good evening, Mr. Mayor, counselors.

1:31:29The Guelph University chapter of OPURG strongly urges

1:31:34that the city of Guelph continue to fund

1:31:38the Royal City Mission.

1:31:39OPURG, which is Ontario Public Interest Research Group,

1:31:44is a campus-based social and environmental justice group

1:31:50that supports student groups and community groups

1:31:53striving to make a difference.

1:31:56I'm on the OPURG Board of Directors

1:31:58and we have a partnership with Royal City Mission.

1:32:05It has been my honor and pleasure to be trusted

1:32:09with frontline volunteer work at the Royal City Mission,

1:32:12doing two-plus shifts a week of two to four hours

1:32:18for about a year around mealtime.

1:32:21Between this and dropping into check-on folks,

1:32:25I witness people with every kind of need and concern,

1:32:30family estrangement, food and housing challenges,

1:32:34and even addiction.

1:32:36At the mission, they can chat with volunteers who care,

1:32:41knowing that their issues are being heard

1:32:44and not being judged.

1:32:47It is where they can also meet supportive friends.

1:32:50Royal City is one of the only places

1:32:53where housing and income challenged people can get this,

1:32:57being processed as sundown by someone with a clipboard

1:33:01and told to find a cot on the floor, does not compare,

1:33:05and is certainly not sufficient.

1:33:07Please fund this much-needed support organization.

1:33:13Well, thank you very much.

1:33:14Let me see if there's a follow-up for you.

1:33:17And there isn't, and thank you for your volunteerism too.

1:33:20Thank you.

1:33:22Okay, that's it for our signed up delegations council.

1:33:27I think I've asked the clerk to put up on the screen

1:33:33a potential motion for us to consider

1:33:36to get some further information in regards to this

1:33:39through a closed session meeting.

1:33:43And it is that the council of the city of Guelph

1:33:46now hold a meeting that is closed to the public

1:33:48pursuant to the municipal act section 2392B and K

1:33:52of the municipal act relating to personal matters

1:33:54but will identify individuals,

1:33:56including municipal or local board employees,

1:33:58and a position, plan, procedure, criteria, or instruction

1:34:02to be applied to any negotiations carried on

1:34:05or to be carried on by or on behalf of the municipality

1:34:10or local board to consider daytime drop-in services update.

1:34:15Councillor Gowar, you're willing to move.

1:34:17Councillor Claussen is willing to second.

1:34:20Is there anything further on that?

1:34:23Don't hear anything.

1:34:24So I'll call the vote.

1:34:25Does anyone, is everyone in favor?

1:34:26Is anyone against moving into closed?

1:34:30That's unanimous then as well.

1:34:33So we are just gonna have a closed session discussion

1:34:36in regards to this matter.

1:34:38We're gonna go into another room to have that.

1:34:40And then when I come back out,

1:34:41I can give a high level summary of the discussion.

1:34:44So just bear with us as we go do that.

1:34:46Okay, thank you very much.

2:19:06Okay, I'd like to call the meeting back to order, please.

2:19:08Thank you so much.

2:19:10As I normally do with coming out of a closed session,

2:19:13there would be a summary,

2:19:14which I'm gonna give a little bit of that right now.

2:19:18But we actually have an actual motion

2:19:21that will be tabled publicly more than just my summary.

2:19:24So we went back there to talk about contractual agreements.

2:19:27We asked questions, we received information,

2:19:30a lot of back and forth on that topic.

2:19:33And that resulted in a motion

2:19:36that's gonna come forward right now.

2:19:38But there is, before we table that motion,

2:19:42there is the motion of receiving the report

2:19:44that's on the agenda today.

2:19:45So I'd like to take care of that first.

2:19:47Councillor Downer is moving that.

2:19:50Boost Till, thank you,

2:19:51is seconding that for receiving information.

2:19:55Can I call the vote on that, please?

2:19:56It looks like I probably can.

2:19:58Yes, is anyone against receiving this as information?

2:20:02No, that's unanimous, so that's great.

2:20:05Thank you very much.

2:20:06Okay, so now we are gonna table a motion

2:20:10that is coming out of the closed session

2:20:13and that will pop up on the screen.

2:20:15And I would ask Councillor Goller, please, to table that.

2:20:19Thank you, and through you, Worship.

2:20:21The motion is that staff be directed to offer an extension

2:20:24of the current pilot program to Royal City Mission

2:20:26to offer drop-in services six days a week

2:20:31at a maximum cost of 21,322 per month.

2:20:35The pilot extension would be from January 1st, 2024

2:20:38to March 31st, 2024, and the total cost of 63,966

2:20:44to be taken from the tax rate operating contingency reserve.

2:20:49Thank you, am I have a seconder for that, please?

2:20:52Okay, I'm gonna go cross in, thank you.

2:20:55And before I call the vote,

2:20:58is there any further questions only on this?

2:21:01Okay, I don't think there's any questions,

2:21:03any comments on this?

2:21:05And I'd like to try to keep us focused

2:21:07so we can keep moving through our agenda,

2:21:08but absolutely a time for that.

2:21:09Councillor Goller, you go first.

2:21:11Thank you, and through you, Worship.

2:21:12Before the pandemic started,

2:21:14the city was not in the business

2:21:16of providing daytime shelter support.

2:21:19It was something that was provided by the community

2:21:22and it was not a municipal responsibility

2:21:25that has changed, services changed during the pandemic.

2:21:29And we've spent a lot of time this year

2:21:31looking at what resources we needed to provide.

2:21:33We have given many directions to our staff team

2:21:39and as a result of some of those directions,

2:21:42the county is hosting a symposium

2:21:44over the winter in January.

2:21:46So we would be looking at that symposium

2:21:49to come up with a better idea

2:21:51of how daytime space should be funded.

2:21:54So this is a stopgap measure temporary for this winter.

2:21:58And then our hope is that we would have

2:22:01a better plan for next year.

2:22:04Thank you so much.

2:22:06Okay, may I call the vote then on this?

2:22:09Looks like I can.

2:22:11Okay, is there anyone against?

2:22:15No one, that's unanimous.

2:22:16So that's the decision on this at this time.

2:22:19Thank you very much again.

2:22:20Thank you for waiting for us to come out of our closed session

2:22:23and I'll consider that matter closed.

2:22:26Before I continue to the next item,

2:22:27Councillor Goller, sorry, over to you.

2:22:29Your worship, I had sent a message

2:22:31to my staff council colleagues expressing the intent

2:22:35to move the second motion contained in the report.

2:22:40But we've heard the advice that we should really wait

2:22:43until the housing symposium is completed over the winter.

2:22:47So can I ask our staff team,

2:22:50do I need to move a motion now for this to come back

2:22:54at some point or could we have a commitment

2:22:56that sometime in May next year, March or thereabouts,

2:23:01we would have an opportunity to bring that direction back

2:23:05to explore what we do with daytime shelter space.

2:23:10Through the mayor to Councillor Goller,

2:23:12I would certainly my advice and recommendation

2:23:14will be that you wait until the housing symposium

2:23:16and seek the recommendations

2:23:18and the advice that comes out of that.

2:23:20I don't want to presume the outcome of that,

2:23:22but I think this matter will be considered

2:23:24and we'll follow up with our county colleagues.

2:23:26And so any reporting back to city council

2:23:28will flow from that housing symposium.

2:23:31I would imagine there's going to be a number

2:23:33of recommendations for you to consider.

2:23:35This would be only one of them.

2:23:37So rather than a specific requirement

2:23:41that we report back, I would simply say

2:23:43that you know that housing symposium is coming

2:23:45and you'll be receiving recommendations.

2:23:46And I think that's the most appropriate method

2:23:49for this to continue the conversation forward.

2:23:52Okay, thank you for that.

2:23:53Thank you, worship.

2:23:54Great, thank you, Councillor.

2:23:56So this item is closed and I just do want to recognize

2:23:59our guest in the audience,

2:24:00also the chair from the county services.

2:24:03Thank you chair for coming and hearing this conversation

2:24:07and being a part of it.

2:24:08Thank you very much.

2:24:10So with that, I'm going to move on

2:24:13to the intimate partner violence agenda item.

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